Client services
Good customer service means fulfilling a client’s day-to-day needs and growth aspirations in an individual way. At Five Arrows, for example, we recognise that a company embarking on an acquisition has very different requirements from one looking to finance day to day business growth or embarking on a management buy out. We believe that ‘added value’ comes from structuring bespoke facilities that meet each client’s specific needs.
While the personal touch is the key to a unique service offering, investment in bespoke information technology is a powerful enabler. Our DART (Direct Access Rapid Transaction) systems provide dependable reporting and high level security for our clients’ ledger management. Five Arrows’ approach goes beyond simply doing deals.
Our state-of-the-art client information system, DART, was developed to facilitate the transmission of schedules and funds and enables you to access your account details and view your availability of cash instantly, saving time and administration costs. The technology has been developed to streamline transactional efficiency and enhance management reporting. Whilst the technology boosts efficiency, it does not replace the relationship the client has with our team.
Contact Five Arrows today for a no-obligation discussion.